We Here for Help You
We connect buyers and sellers of natural, organic, environmentally sound products. We find the best suppliers and makers of natural and organic products.
Most Popular Questions
Do you deliver to my area?
We deliver fresh produce and groceries to almost everywhere in the UK. You can find more information about our delivery options here.
How do you deliver?
We offer nominated day, next day and standard delivery services. The specific delivery services available depends on the products you have chosen and your delivery location. Find out more here.
I’m having trouble placing an order
If you are having problems placing your order, please visit our contact us page and get in touch so we can help.
When is payment processed for my order?
Payment is processed at the time of placing your order. Any out of stock items will be refunded at the time of dispatching your order.
What happens if I'm not in when my order is delivered?
If you're not in when your order is delivered, you can either select at checkout for us to leave it in a safe place or we will deliver it to your nearest DPD pick up shop.
Can I make changes to my order?
You can make changes to your order up to an hour after confirming your order. It is not currently possible for you to make changes to your order or address after an hour of you placing the order.
How do I cancel my order?
We will accept cancellations within one hour of placing your order. Please email us at firstname.lastname@example.org with the subject line 'CANCELLATION’ and remember to include your order number. We are not able to cancel your order any later than this. You can return any unwanted non-perishable items within 30 days of delivery.
Can I track my order?
You will be able to check the status of your order by clicking the link in your order confirmation email. You will receive a link to track your order in your dispatch email.
My order has arrived damaged
We take great care when packing our orders to ensure that they arrive safely. If you have received a damaged item or delivery, please visit our contact us page and get in touch so we can arrange a redelivery or refund for the damaged item(s).
There are incorrect items on my order
If you have received an incorrect item please visit our contact us page and get in touch so we can help.